What you'll do
As a Forecasting Analyst, you'll be delivering daily, weekly and monthly forecasting cycles with relevant supporting commentary for telephony and digital, including webchat, secure messaging and social media, businesses within agreed accuracy targets. You'll be delivering accurate intraday demand profiles for telephony and digital businesses, as well as forecasting future resource shrinkage to make sure weekly plans provide an accurate view of supply against customer demand.
You'll also be:
The skills you'll need
We're looking for someone with strong numerical and analytical skills, with the ability to interpret data. You'll have previous experience in a forecasting role, paired with knowledge of forecasting theories, methodology and models including using linear regression, cluster analysis and propensity models.
You'll also demonstrate:
How we'll reward you
In return, we offer a competitive salary and you'll also join our retirement savings plan. You can also choose from a selection of protection, healthcare or lifestyle extras from RBSelect, our fully flexible reward programme.
Visit our reward and benefits page for more information on the benefit packages we offer.
At RBS, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles - find out more.
Posted 5 days ago